Pre – School Swimming Welcome Letter

Dear Parent / Guardian

I am writing to welcome you to Writhlington Leisure and to thank you for enrolling your child onto our Pre-School Swimming programme. I would like to take this opportunity to advise you of the following information which you may find helpful.

Swim a Song™

Members £16.48 per month (equivalent to £4.80 per session) Associate Members £18.88 per month (equivalent to £5.50 per session) Concessionary Members £12.36 per month (equivalent to £3.60 per session)

Ducklings

Members £18.88 per month (equivalent to £5.50 per session) Associate Members £20.60 per month (equivalent to £6.00 per session) Concessionary Members £14.08 per month (equivalent to £4.10 per session)

Please note that a full calendar month’s notice is required, in writing, for cancellations from customers paying monthly by direct debit. All cancellation requests must be emailed to cancellations@writhlingtonleisure.co.uk. We will cancel your payments so there is no need to cancel at your bank. We would ask that you DO NOT cancel the direct debit with your bank if paying for multiple classes from the same account as they will cancel all instructions.

We welcome and encourage customer feedback on all aspects of our service as this helps shape our improvement plan. Please email us at courses@writhlingtonleisure.co.uk if you have any queries or feedback regarding our dance programme or any other aspect of our provision.

Please do not hesitate to contact us if you require any further information.

I do hope your child enjoys their time with us and look forward to seeing you soon.

Yours faithfully
James Purchase